DIGITAL | AGILE | INTEGRATED
ASSURE Trading Standards
Advanced automation for efficient consumer protection
Achieve more with ASSURE Trading Standards:
- Streamline investigations, monitoring and enforcement
- Deliver great customer service, 24/7
- Reduce manual processing with built-in document management
- Get a real-time connection to Citizens Advice referrals
Deliver effortless services
ASSURE Trading Standards streamlines the management of service enquiries, trader details, inspections, notices, advertising and prosecutions. With a real-time connector for Citizens Advice referral and built-in document management, it helps to deliver great customer service efficiently.
Automate manual processes
ASSURE Trading Standards makes end-to-end consumer protection far more efficient. The real-time connection to Citizens Advice means referrals can be taken straight into ASSURE and routed to the right teams automatically. Configurable workflow means you can manage and escalate cases with ease. The built-in document management functionality means all kinds of documents and emails can be pre-populated and sent in just a few clicks.
Provide great online services
ASSURE’s familiar, browser-based interface means you can create and amend public-facing services in minutes. This makes it easier for transactions such as applications, requests for support and more. With easy integration to payment platforms, you can keep manual processing down to an absolute minimum.
Get a complete view
Role-based dashboards give officers and managers the complete picture on any device. There are advanced search facilities too as part of the embedded business intelligence tool, enabling you to create your own ad hoc searches that make performance management a breeze.
Discover the benefits of ASSURE in your area:
- Browser-based and cloud ready
- Any-device working plus specialist apps
- Built-in document management
- Advanced self-service
- Options for mapping including live connection to Ordnance Survey Map APIs
- Smart scheduling and configurable workflow
ENVIRONMENTAL HEALTH Manage all aspects of regulatory services, with seamless online reporting and automated workflows.
LICENSING Process renewals and resubmissions automatically, with no manual input.
PRIVATE SECTOR HOUSING Manage all kinds of schemes more effectively, automate correspondence and go mobile.
BUILDING CONTROL Deliver same-day turnaround and use the mobile app to transform productivity.
PLANNING Process applications in half the time or load Planning Portal applications straight into ASSURE.
LAND CHARGES Streamline searches and automate document production.
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