DIGITAL | AGILE | INTEGRATED
Manage all kinds of applications seamlessly
Achieve more with ASSURE Licensing:
- Streamline applications, transactions and consultations
- Reduce manual effort by 40% with self service
- Drive higher quality submissions
- Deliver great customer service, 24/7
Deliver effortless services
ASSURE Licensing streamlines the end to end process for staff and customers alike. Our highly configurable solution makes it easier to manage applications for all types of premise, people and vehicle license. Renewals and other post-license activity can be processed without manual input and statutory consultees notified automatically, cutting effort per license by as much as 40%.
Offer a great online experience
Browser-based and easy to use on any device, ASSURE Licensing can transform customer service. Self-service forms can be built in minutes to provide 24/7 access to online applications, and there’s easy integration to payment platforms. Customers can apply, upload attachments, track progress, view their case history and pay online - so you can cut out printing, rekeying and manual collection. Public registers, including published documents, are easily searchable, and there’s a dedicated portal for statutory consultees too.
The solution is flexible, easy to customise and designed to eliminate manual work. Smart scheduling, role-based dashboards and automated notifications make resource management a breeze, and letter templates can be configured to meet your exact needs; if you need to change a logo, just swap it out on the master and every document updates.
ASSURE’s built-in document management helps to automate manual work at every stage. Customers can reply to an email and it be auto-indexed to the right case, with follow-up events triggered automatically as it moves forward. The monitoring and renewal processes are automated too, so you can keep staff focused on higher-value work. Even FOI requests can be managed quickly and efficiently, as our embedded business intelligence tool lets you build your own ad hoc searches with ease.
ASSURE Licensing enables seamless connections to third party systems. It comes with powerful workflow to help you manage your caseload, giving you more time to focus on what matters.
Discover the benefits of ASSURE in your area:
- Browser-based and cloud ready
- Any-device working plus specialist apps
- Built-in document management
- Advanced self-service
- Options for mapping including live connection to Ordnance Survey Map APIs
- Smart scheduling and configurable workflow
ENVIRONMENTAL HEALTH Manage all aspects of regulatory services, with seamless online reporting and automated workflows.
PRIVATE SECTOR HOUSING Manage all kinds of schemes more effectively, automate correspondence and go mobile.
TRADING STANDARDS Get a complete view of activity and a real-time connection to Citizens Advice referrals.
BUILDING CONTROL Deliver same-day turnaround and use the mobile app to transform productivity.
PLANNING Process applications in half the time or load Planning Portal applications straight into ASSURE.
LAND CHARGES Streamline searches and automate document production.
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